Our staff

"With a combined experience of 90 years among our current funeral directors, we have learned to listen and suggest, and are able to organize and conduct all types of ceremonies."

Our dedicated and supportive staff are here to guide you through this difficult journey. We take pride in doing our absolute best to ensure your needs are met.

Robert N. Baker, III
President (Since 1967 - Suffolk)

Robert N. Baker III, the current President of Suffolk Chapel, and his mother, Allie Oliver Baker, ran the business together from 1967-1969. Allie was one of the few women in the state who had a funeral director's license at that time. During that time, Robert was attending mortuary school in Syracuse, New York, and was also on active duty with the National Guard in Fort Knox. Prior to attending mortuary school, Robert received a degree in Business Administration from Campbell University in Buies Creek, N.C. In 1969, he returned to operate the business full time.

Robert N. Baker, IV
(Since 2000) and (Since 2007)

Blake, joined the family business in August of 2000, making him the fifth-generation family member to work for R.W. Baker & Co. Blake serves as the Vice President of both R.W. Baker & Co in downtown Suffolk and Baker-Foster in North Suffolk, and as President and Owner of R.W. Baker & Co. Wakefield Chapel.

Blake received an Environmental Science degree from Ferrum College in 1997 and had worked in the consulting field for three years. He then decided to return home and work with his father. Blake attended John Tyler Community College in Chester, VA, and earned a degree in Mortuary Science and after an 18-month apprenticeship, passed both the state and national exams. Blake and Kelly married in September of 2003, one week after hurricane Isabel. Kelly joined the family business in 2007 and serves as Treasurer and Secretary for the three funeral homes.

Kelly worked as a dispatcher for the City of Norfolk for nine years and then for USAA insurance company for two years. Kelly is the second oldest of five sisters and graduated from Indian River High School in 1993. She grew up as a military brat, living in California, Okinawa Japan, Ohio, Illinois, Alabama, England, and then her father retired to Chesapeake after 27 plus years in the Air Force. Her mother passed in November of 2010.

Kelly and Blake are the proud parents of Madalyn "Madie" Lynell Baker and Robert "Buddy" N. Baker V. Madie is in high school and enjoys field hockey, and Buddy is in middle school and enjoys playing baseball. When Kelly and Blake are not working, they are busy traveling to field hockey and baseball games up and down the east coast.

Brittany Carter
Licensed Funeral Director, Embalmer and Crematory Operator

Britt has been working in a funeral home since 2018, while going to school for funeral service. She graduated from the funeral service program at John Tyler Community College of Chester, VA in 2019. In 2020, after completing all her necessary requisites, she became a licensed funeral director. Brittany came to us in January of 2021. When she is not working, she is taking care of and spending time with her son, Jayden.

Brit has been a blessing to the Baker family, adding to our team her energy and youthfulness, she has proven to be an asset with her compassion and drive.

Elizabeth Jernigan
Administrative Staff/ Office Manager Downtown Suffolk Chapel (Since 2019)

Elizabeth Jernigan has been an employee at R.W. Baker & Co. since 2019. She is an honors graduate from Lakeland High School 2016 followed by Paul D. Camp Community College 2018 receiving her Associate Degrees in Accounting and Business Management.

A native of Suffolk, VA she enjoys spending time on the family farm and enjoys arts and crafts.

Elizabeth has the daunting task of keeping everything organized in the downtown Suffolk Chapel and often we do not know she is in the building; she is as quiet as a church mouse. Quietly but efficiently getting her work done.

Amanda Wills Holley
Office Manager Wakefield Chapel (Since 2018)

Amanda joined R.W. Baker & Co. in 2018 and serves as Office Manager of the Wakefield Chapel. She graduated from William Campbell High School and attended Central Virginia Community College. Amanda worked in the banking industry for fifteen years and with the Postal Service for five years. When her son Jacob was born in 2012, she had her dream job and became a stay-at-home Mom for six years. She enjoys reading, the beach, the mountains, and most of all spending time with her family.

Since Amanda joined the Baker family in 2018, she has grown into her position as Office Manager. She is truly a blessing to the funeral home and to our community. Her kind personality provides comfort to the families we serve.

Courtney McKenzie
Advance Planning Funeral Director

Courtney is a Charleston, West Virginia native moved to Hampton Roads after graduating from Pittsburgh Institute of Mortuary Science in 2011. She is a member of the Fraternal Order of Eagles – Aerie 3204 whose motto is “People helping people”. Courtney feels becoming a Funeral Director is the best way she can serve her community, by planning and helping in a time of need. When not working she enjoys watching her daughter Cora grow and learn, spending days at the beach, finding new hiking trails, and supporting local restaurants.

Courtney has truly found a niche in being a counselor in Advance Planning. Her kind and genuine personality provides families with comfort while making tough decisions in advance. We often hear “I am glad we got that taken care of, so our loved ones don’t have to make these decisions when I die.”

Nancy Lynn Little Delk

A native of Isle of Wight Co. a graduate of Isle of Wight Academy, and of College of Hampton Roads. Nancy is the daughter of Robert J. Little, Jr. and Nancy T. Little and owners of Colonial Funeral Home.

Nancy Lynn is married to Marty Delk together they have three daughters and are proud grandparents of 7. When Nancy Lynn is not helping at the funeral home and Marty is not home cooking their time is devoted to being Mymoo and Geesh to their grandbabies.

Formerly the owner of Colonial Funeral Home Nancy Lynn closed in April of 2018 and joined the Baker Family. While she was no longer able to continue her operation, she still wanted to be able to serve her families.

Nancy Lynn is a pleasure to have at the funeral home and to see how her families adore her.

Carolyn Moncus
Funeral Attendant/ Greeter (Since 2016)

Carolyn graduated from Wakefield High School in 1963. She worked for Kello Motor Company in Smithfield, VA from 1963 until 1980. She met and married her husband Hurley Moncus, owner of Economy Upholstery found in northern Suffolk and worked with him up until his death in 2009. For many years they loved singing Gospel music for churches, nursing homes and for all other occasions that would arise. After Carolyn lost her husband Hurley she worked for Littles Flower shop in Smithfield, VA from 2012 to 2017 when Mr. Edwind Little retired.

Carolyn also works part-time for The Main Event in Smithfield. Carolyn is truly a blessing here are the funeral home with her comforting and caring personality.

Robert Beale
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2009)

Mr. Beale was born in Suffolk and is a 1967 graduate of John Yeates High School where he enjoyed playing football, basketball, and baseball. He is married to Faye Blevins, and they have two children. Bobby is an active member of Westminster Presbyterian Church. He enjoys helping his wife at their peanut shop in downtown Suffolk and enjoys golfing and reading.

Bobby is always willing and happy to serve families when called. He will answer the phone during the night and always has fresh good peanuts to share with us.

Elizabeth Drewery
Hostess/Pianist (Since 2012 - Wakefield)

"Liz" was born and raised in Waverly and graduated from Waverly High School. She is a member and the organist of Waverly Congregational Christian Church.

She enjoys knitting, crocheting, needlepoint, reading, the beach and traveling. Her and husband Emmett live in Waverly. They have one son, a great daughter-in-law, and one grandson.

Liz is incredibly special to the success of our Wakefield Chapel. She carefully crafts by hand a Christmas ornament for each family that is served through the Wakefield Chapel. She also answers the phones at night, providing a comforting voice to families when they have lost a loved one. Liz is always willing to step in from playing the organ or piano to answering the phones.

Larry Evans
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2010 - Suffolk)

Mr. Evans was born in Edenton, N.C. and moved to VA in 1963. He graduated in 1966 from John Yeates High School. He served in the U.S. Air Force for four years. He married Marilyn Jones in 1975 and they had three daughters. They also have six grandchildren. Larry has been a member of Wilroy Baptist Church for 45 years serving as a Sunday school teacher and deacon. He is a member of the Fraternal Order of Police Associated Lodge 41, served as present and past president, and worked for a John Deere dealership for 40 years. He is enjoying retirement with family and his grandchildren.

Larry is the one that will answer his phone during the night. When that 2 AM death call comes in, he is always willing to come and lend a hand. His willingness to help with death calls allows us to provide families with the personal service of our staff making home removals and not using a removal service. He will also get in the car and take road trips with his trusty sidekick Marilyn. Larry helps in more ways than can be put into words.

Betty Jo Gay
Hostess (Since 2012 - Wakefield)

Lives in Wakefield with husband, DC. She graduated from Wakefield High School and Pan American Business School. She is a member of Wakefield UMC. Betty Jo enjoys traveling and spending time with family and works with a group called Pink Pearls to raise funds for breast cancer.

Betty Jo is one of wonderful little angels in the Wakefield Chapel. Always willing to come greet and provide families a friendly and comforting face when they attend a visitation or funeral. She is truly a blessing to the Baker Family

Joe Hancock
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2012 - Wakefield)

Was born and raised on the same land, three miles out of Wakefield, in Surry County that he and his wife live on today. They have been married 48 years, have 2 daughters, 3 grandchildren and are expecting their first great grandchild. He tried motorcycle racing before building his own modified pulling tractor which he entered in competitions up and down the East Coast for 21 years. He retired as a Forest Warden and mechanic from the Virginia Department of Forestry in 2003 after more than 29 years of service. He was ordained as a deacon in the Waverly Baptist Church in 1995, taught Sunday School and served as the Commander of the Awana program and enjoyed singing in the choir. He was a lay speaker at several churches. He and his wife have enjoyed being part of several mission teams, traveling to Romania, Ukraine (where he was the team leader) and Peru. They were also trained and certified for Disaster Relief efforts. He has been restoring a 1952 GMC truck that they had shortly after they were married.

Joe is the one that will answer his phone during the night. When that 2 AM death call comes in, he is always willing to come and lend a hand. His willingness to help with death calls allows us to provide families with the personal service of our staff making home removals and not using a removal service. Joe will also help with odds and ends around the Wakefield Chapel. If he sees something needs to be done, he does it. Never asking for a thank you!

Charlie Phelps
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2012 - Wakefield)

Graduated from Warwick High School. He is married to Diane. Served in the Air Force and joined law enforcement in 1967 and retired in 2011. He is a Mason and a member of Windsor Christian Church Men's Fellowship. Charlie enjoys his time on the golf course and he and his wife Diane enjoy traveling in their travel trailer when time allows.

Charlie is there to park cars, when he first came to work, he was worried that he would not know what to do. I told him he had been training for this job in law enforcement for years and all he had to do was park cars and be friendly to people. He said, ‘I can do that, I have had plenty of practice.”

Douglas Rose
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2010 - Suffolk)

Mr. Rose retired from International Paper Company after 38 years. He has three daughters and two sons and five grandchildren. He joined scouting in 1958 and has worked with Troop 41 in Windsor, VA since 1982. He is a member of Windsor Christian Church and loves the outdoors and hunting.

Doug has helped with everything at the funeral home from answering his phone during the night to helping with renovations in the Wakefield Chapel.

Earl Smith
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2000 - Suffolk)

Mr. Smith was born in Gates County, N.C. He is a graduate of Sunbury High School. He is married to Glenda Smith. He is retired from Newport News Shipbuilding. Earl is a member of the Liberty Spring Ruritan Club, Liberty Spring Senior Citizens and Liberty Spring Christian Church. Earl volunteers two days a week at Suffolk Meals on Wheels and delivers meals once a quarter. He is an honorary life member of the Nansemond Suffolk Rescue Squad after actively pulling duty for 33 years. Earl enjoys fishing and being active in church.

Earl is there to help when the phone rings, currently our longest active part timer, he is always willing to help in whatever role he is asked. He also makes sure we always have plenty of fresh sausage, selling for his Ruritan Club and Liberty Springs Church.

Kathy Frierson
Hostess (Since 2012)

Mrs. Frierson was born in Rushville, Indiana, and raised in Wakefield. She is a graduate of Wakefield High School and Pan American Business School. She is married to Bill Frierson, and they have four adult children and 12 grandchildren. As a civil servant, Kathy worked for the Department of Defense in Maryland for over 23 years. She is an active member of the Wakefield Methodist Church. In her free time, Kathy enjoys playing bridge, reading, singing in the church choir, and golfing with her husband.

Kathy is one of wonderful little angels in our Wakefield Chapel. Always willing to come great and provide families a friendly and comforting face when they attend a visitation or funeral. She is truly a blessing to the Baker family.

Holly Anderson
Hostess/ Secretary (Since 2019)

Holly and her husband, Jay, have been married over 39 years and have lived in Suffolk since August 1985. They have been blessed with three children and four beautiful grandchildren. She has spent most of her life working administratively in several church offices and has served beside Jay in his work as a pastor. In her free time Holly enjoys cross stitching and refinishing furniture.

Through Holly’s faith she finds it comforting to help families we serve primarily at our North Suffolk Chapel. She is willing to go above her job duties to help families with the grieving process.

Patt Haughn
Hostess/Secretary/Hair Stylist (Since 2017)

Patt was born in Middlesboro KY and grew up in Ohio. She is a 1969 graduate of Monroeville High School. She attended Georgeann Academy of Hair design after graduation from High School.

Patt married Rick in 1971 having two children, five grandchildren, and four great-granddaughters. Her hobbies are her grandchildren, great-grandchildren and crafting.

“Sure, when do you need me to come” this is the pleasant response we hear from Patt when we call; whether it is sit and answer the phones or come and fix a lady's hair. Patt is a treasure and a pleasure to have and to see her serve our families with her comfort and compassion.

Rebecca “Beckie” Klinefelter
Hostess/Secretary (Since 2016)

Beckie was born and raised in Portsmouth. She moved to Suffolk in 1985 with her husband Jim. They have 2 children and 3 grandchildren with a daughter-in-law and 4 grandchildren in the future.

Beckie enjoys spending time with the grandchildren and attending their many activities. She also enjoys her companionship with her 2 seventy-pound poodles! On the weekends they travel to their little log cabin on the lake where they enjoy catfish noodling and boating.

Beckie is a welcome addition to our North Suffolk Chapel. She has left and returned to the funeral home a number of times to help serve our families due to health reasons and each time she has been very welcomed.

Kent Morris
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2015)

A native of Portsmouth, Kent, has lived in Suffolk since the early 1980’s. He is married to his wife Rusty, has two daughters, and is G Daddy to four grandkids. Kent retired as a nuclear inspector from Newport News Shipyard. Fishing and hanging with the grandkids are how he spends most of his time. Member of the SCV.

Kent is a by the book kind of person, his training at the shipyard taught him that if you are asked to do a job, do it to the best of your abilities and to do it right the first time. That is how he takes his role at the funeral home with precision, and it is appreciated.

William Mason Copeland
Funeral Attendant/ CPA (Certified Parking Attendant) (Since 2019)

Mason was Born in Nansemond County and is a 1977 Graduate of John Yeates High School.

He is Married to Jeanette Copeland; has a daughter, Kimberly Copeland Jones, stepdaughter, Tiffany Youker, and stepson, Brandon Gardner. Mason is retired after 43 years in the Fire and Rescue Service with the City of Suffolk. He is currently the Coordinator for the City of Suffolk and an instructor for Project LifeSaver International. He has been active with the program for 20 plus years.

He is an active member of Hillcrest Baptist Church where he serves as a Deacon and enjoys gardening, fishing and camping.

Mason is a joy to have helping us here at the funeral home. His time is limited due to his continued responsibilities with Project LifeSaver, however his addition is beneficial with his experience he gained in his 43 years in public service.

James Allen Price “Jimbo”
Funeral Attendant (Since 2020)

Jimbo was born and raised in Tarboro, NC and moved to Wakefield in 1974. He worked as an automotive and industrial mechanic and retired as superintendent of utilities for the Town of Wakefield. He has served as an EMT with Ivor and Waverly Rescue Squad. He joined the Wakefield Fire Department at the age of eighteen and continues to be an active member today. Jimbo participated in martial arts for six years and was state champion in 1992.

Jimbo is a pleasure to have helping at the funeral home, answering his phone all times of the night. His experience with the volunteer rescue squad and fire department has allowed him to step in and help with removals and be an asset to the funeral home.

Landon Violette
Funeral Attendant (Since 2020)

My name is Landon Violette. I was born in 1997 and was born in Chita City, Russia. My parents came to adopt me and brought me home to Winchester, Virginia when I was 3 ½ years old. I have lived in Suffolk since 2003. I was homeschooled from K-12 and now take online courses through Dallas Theological Seminary. I attend Southside Baptist Church, where I love serving as a greeter and youth leader. I also love playing on their softball team. I love spending time with family; we like to watch sports, play games, go to the beach, or just sit on the porch and talk. Before coming to work at Baker Funeral Home, I did landscaping and also was a full-time missionary to Haiti. I still visit there as often as I can.

Landon has a very kind soul and is a joy to have at the funeral home. He is always willing and ready to lend a hand. He is open to instructions, and that allows him to improve his given task. If all knew faith as Landon does the world would be a better place.

Emily Park (Retired)

Emily is a lifelong resident of Portsmouth and graduated from Woodrow Wilson High School. She later went on to further her music studies at Washington Bible College and Tidewater Community College. She graduated Summa Cum Laude from Kee Business College and Portsmouth School of Nursing, respectively. Emily has served in various churches throughout the Hampton Roads area as music director and organist for over 30 years. She formally served as pianist, organist, and music director of Cypress Chapel Christian Church. She has three children and many grandchildren. Emily has married a high school sweetheart and moved to Paul’s home in Mississippi, and both are enjoying retirement.

In Memory of Carolyn Brothers
Organist/Pianist (Served from 1993 - 2019)

Mrs. Brothers is a 1956 graduate of Sunbury High School. She is married to Charles H. Brothers, Sr. They have one son and two grandsons. Carolyn has been a member of Whaleyville United Methodist Church since 1962. She was the organist and choir director from 1972 until her death in 2019.

Carolyn aka “Cuz” will forever hold a special place in our heart. She had a way of twinkling the ivory and could sing like a lark. Carolyn died in October of 2019 after serving our community through her beautiful music for 26 years. We miss her greatly!

In Memory of Bill Eason
Funeral Attendant/ CPA (Certified Parking Attendant) (Served from 2003 - 2019)

Mr. Eason was born in Suffolk and is a 1952 graduate of Suffolk High School where he played football, baseball, and ran track. He enlisted in the Air Force in 1952 and served four years in the Korean Conflict and was discharged in 1956 as a Staff Sergeant. He married Anne Benton, and they have four children, eight grandchildren and two great grandchildren. Bill retired from Birdsong Peanut Co. after 26 years. Bill was a member of First Baptist Church from 1945 until he died in 2019. He enjoyed playing golf and riding his motorcycle.

Bill coined the phrase "Certified Parking Attendant” at the funeral home better known as CPA. We lost bill suddenly in June of 2019.

Bill served his community through our funeral home for over 15 years.